Shipping Policy

Last updated: January 15th, 2026

DAXX is committed to delivering your order efficiently and transparently. This Shipping Policy outlines how orders are processed, shipped, and delivered when you make a purchase through daxx.com.

Order Processing

All orders are processed within one to two business days after payment confirmation, excluding weekends and public holidays. Once your order has been processed and dispatched, you will receive a confirmation email with tracking details where available.

Orders placed during peak periods, promotional events, or public holidays may experience slight processing delays. We aim to notify customers in advance where possible.

Shipping Destinations

DAXX currently ships within Australia. At this time, international shipping is not available unless otherwise stated. We reserve the right to update available shipping destinations as our operations expand.

Delivery Timeframes

Estimated delivery times are calculated from the date of dispatch, not the date of purchase. Standard delivery timeframes within Australia typically range from two to five business days, depending on your location and the carrier selected. Remote or regional areas may experience longer delivery times.

Delivery estimates are provided for guidance only and are not guaranteed. DAXX is not responsible for delays caused by carriers, weather conditions, customs processes, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed. DAXX may offer complimentary shipping on orders that meet specified minimum purchase values, which will be clearly communicated on the Site at the time of purchase.

Tracking and Delivery

Where tracking is available, customers will receive tracking information once the order has been dispatched. It is the customer’s responsibility to ensure that delivery details provided at checkout are accurate and complete. DAXX is not responsible for orders delayed or lost due to incorrect or incomplete address information.

If a delivery attempt is unsuccessful, the carrier may leave instructions for re-delivery or collection. Any additional fees incurred due to failed delivery attempts may be the responsibility of the customer.

Lost or Delayed Shipments

If your order appears to be delayed beyond the estimated delivery timeframe, please allow additional time for the carrier to complete delivery. If an order is confirmed as lost in transit, DAXX will work with the carrier to investigate and, where appropriate, arrange a replacement or refund in accordance with applicable consumer laws.

Returns and Shipping

DAXX offers free returns within seven days of delivery, subject to our Returns Policy. Shipping costs associated with approved returns are covered by DAXX unless otherwise stated.

Changes to This Shipping Policy

DAXX reserves the right to update or modify this Shipping Policy at any time. Any changes will be published on this page and will take effect immediately upon posting.

Contact Information

If you have questions regarding shipping, delivery, or order status, please contact us at:

Email: admin@daxx.com.au
Business Name: DAXX
Country: Australia